Our services

Business consulting

ERP software implementation is tightly connected with business process optimisation, organisational or finance management issues. Eberstein Business Solutions provides business consulting services alongside with business analysis and software implementation to ensure best fit for your organisation LEAN operations and easy ISO certification.

Sales Consulting

Business processes have become rather complicated and flexible nowadays, when we all try to accomplish customer oriented service. Technology development race does not make it easier for a management to make the right decisions. We will guide you through the process of choosing information system and show you optimisation possibilities and new business opportunities that lies within modern information system.

Analysis and Audit

Understanding and defining in detail your business processes requires both academic knowledge and practical work experience. Eberstein Business Solutions combines these two with information technology knowledge to create detailed IT development plan for your business processes which can be used both to implement and evolve HansaWorld software and other programs.

Implementation

Successful software implementation is the core factor for efficient system usage in your business. We pay the greatest attention to this stage. IPMA certified project managers ensures the process is done according to implementation methodology. We exceed industry average performance rates in successful ERP system implementation.

Training

Training end users in your company after implementation ensures system transition and usage is done the most efficient way. Eberstein Business Solutions can train your individual users as well as provide standardised classroom training for specific user roles.

Customization

HansaWorld software standard version provides wide functionality. However we offer customisation of minor features and reports as well as adding completely new and fully integrated functions or modules ensuring maximum usability and automation of your processes.

ERP support

Support

Eberstein Business Solutions offers 4 different support service levels to perfectly match each customers individual requirements, offering packages starting from basic support in working hours up to 24/7 support with realtime connection to customers database. This might be critically for new employees as well as experienced ones to get fast and reliable answer for your particular technical or "how to" question.

ERP integration

Integration

We provide HansaWorld software and hardware integration with any other third party software for data exchange if you decide to keep your existing solutions for some very specific tasks.
You can integrate hardware and other tools with HansaWorld to provide faster data entry and information flow.

ERP on cloud

Hosting

Make your life easier after subscribing to HansaWorld products and do not worry about server technical maintenance, free space, speed performance, infrastructure stability (electricity, internet connection, etc.) and other server maintenance issues. Your data server will be hosted on a virtual server (cloud) which is secured against all the most common woes and will be monitored, backed-up and periodically tested for data integrity.